Safety & Security

At ManyCam, we value your data security, our software is used by millions of people from businesses and educational institutions and for personal use. This is why we take many steps to help secure your data, while being committed to never storing your audio, video or images on our servers.

May it be data storage, video recording, live streaming or even video chatting, ManyCam has your back, here are some of the things we do to help keep you secure.

Offline

All video compositing, editing and encoding is done 100% on your machine.

We do not store anything remotely and will never have access to your video feeds or webcams.

In addition to being fully offline, ManyCam Windows is signed with an EV certificate, and our Mac Application is signed and passes the Apple notarization process with each release.

Securely Stored Data

ManyCam is GDPR compliant and the only data stored by us is account-critical data and anonymized usage data to help improve ManyCam or assist you in the event you require support.

All account and purchase information is protected with AES-256 encryption.

To read about our data collection policy click here: https://manycam.com/privacy_policy/.

Trusted

ManyCam is trusted by institutions and people around the world and we’re dedicated to working with you to help identify ways in which we can maximize your online and offline video workflow security.

In addition to the above, ManyCam conducts regular security checks to make sure you're as safe as possible. This includes reviewing our security protocols, policies and procedures to be sure they align with Canadian and International security standards, and periodically scanning our infrastructure using Nessus Vulnerability Scanner.

We will continue to review our internal security standards and improve upon them as ManyCam continues to grow and help millions of people around the world keep in contact with colleagues, students, partners and loved ones through video calls, live streams and video recordings.

If you would like to report security vulnerabilities, please contact us at https://manycam.com/contact/.

Our privacy policy: https://manycam.com/privacy_policy/.

Our GDPR policy: https://manycam.com/gdpr_policy/.

FAQ

Why do I need an account to use ManyCam? ManyCam uses your account to help identify you when you upgrade to one of our premium plans. This is for your protection and ease-of-use when you want to use your license on another PC. We also use your account information to help provide support.

How is my account related information stored? We store your data, login and passwords in separate encrypted databases using multiple layers of hardware and software encryption.

Can I delete my account? ManyCam is fully GDPR compliant and if you want to delete your account, you can send an email to [email protected] or go to your account page at https://manycam.com/my/subscriptions/ and click "Request account deletion" and one of our team members will process your request.

Can I request information on what information ManyCam collects? To request this information you can email [email protected] or go to your account page at https://manycam.com/my/subscriptions/ and click “Request account data” and one of our team members will send you all relevant data.

Will ManyCam ever request personal information from me? Our support team will never ask you for your username, password or any other identifying information, in the event that we need to verify any details due to sales or licensing concerns, we will work with our Payment Provider (2Checkout) and internal teams to conduct a review.

Safety & Security

FAQ

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