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ManyCam Support

Feel free to contact us for any guidance or technical support on using our software. We'd be happy to help.

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Problems with activating ManyCam
Trouble finding the subscription, activation limit reached, can't reach server, activation failed, subscription not listed, problems with payment, and more.
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Video issues
Help with lag and video sync issues, poor video quality, mirrored image, black bars, YouTube source not loading, desktop capture not working, and more.
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Audio issues
No audio coming through, echo, microphone not detected, media files muted, audio lag and sync issues.
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Trouble connecting ManyCam with other apps
ManyCam Virtual Webcam is not available in a browser, on some websites or services like Zoom, WebEx, Skype, GoToMeeting, Teams, and more.
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Overall performance
Computer slows down, high CPU usage, communication with the driver failed, ManyCam crashes, and more.
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Trouble connecting devices
IP camera issues, trouble connecting a mobile device as a video source, failed to mirror a mobile device, and more.
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Help using ManyCam
Getting started with the software, connecting ManyCam with a teaching platform, replacing the background, setting up your live stream, using ManyCam effects, adding picture-in-picture, and more.
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Other
Removing the watermark, problems with virtual background, completely uninstalling the app, restoring 3D masks, and more.
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    Order follow-up
    Trouble with placing an order. Need assistance on what to do after ordering.
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    Refund or chargeback
    Request a refund or chargeback for the product. Do not remember placing the order. Directly contacting us will speed up your request versus contacting the card issuer.
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    Cancel ManyCam subscription
    No longer need to use the subscription.
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    Product not received
    No instruction received. Access not working.
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    Other sales inquiries
    Any questions or concerns related to sales.

    If you have questions about your account, order, or subscription, please feel free to contact us.

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    Whether you need multiple licenses, integration with other platforms or custom work for implementation, we have a specific solution that fits your business.
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