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Got a question?
What payment methods do you offer?
We support most of the payment methods, like credit cards, bank transfer, and more. Please continue to the checkout page to see your available options.
What happens after I place the order?
Once your online order is successfully placed, you will receive an order confirmation by e-mail. The product or license information is delivered separately to the e-mail address you entered with the order, along with special instructions on how to use it. If you do not receive any messages from Stripe or ManyCam, please also check your Junk or SPAM folder. You can also contact us from here: Sales Inquiry.
What do I do if I don’t receive the instruction email after payment?
You should receive an email with all subscription details and activation instructions within 10-15 minutes after your payment has been finalized. If you used two different emails to purchase and to open a ManyCam account, verify both emails and also the spam folder. If you still don’t see the email, contact us from here: Sales Inquiry.
What do I do if I ordered the wrong product or if I ordered twice the same product?
No worries. You can cancel one of the orders. Request a refund by directly contacting ManyCam support via this form.