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Windows 10 MP4 Recording Issue – Step-by-Step

Hi,

We’ve received several emails from users who upgraded from Windows 7 to Windows 10 and were having issues recording MP4 with ManyCam.

Please find below a step-by-step guide that will fix this.

1) Right click on the ManyCam tray icon and click “Exit”.

2) On your desktop press the Windows Key + R to open the “Run” dialog box.

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3) In the dialog box, type devmgmt.msc

4) In the Device Manager window select “Imaging Devices”.

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5) Right click on “ManyCam Virtual Webcam” and select “Uninstall”. Make sure to check “Delete the driver software for this device”.

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6) Uninstall ManyCam completely. Then reinstall the latest version from download.manycam.com (under the Free column).

That’s it! Do not hesitate to email helpdesk@manycam.com if you are still having issues, they’ll be happy to assist you!

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